FAQs

In order to provide you with a clearer picture of the services and programs offered at The Excel Center of Arlington, below you’ll find answers to some of our most frequently asked questions.

How soon can I get an appointment?
Immediately! Call our Access Department 24 hours a day, 7 days a week – (817) 261-3121.

What happens in an assessment?
An assessment is a private meeting with a qualified mental health professional. Questions are asked to guide the discussion about the problems at hand. Assessments last approximately 45 minutes to 1 hour. Recommendations will be made to address the identified problems, and options for treatment will be provided.

How does a patient pay for care at The Excel Center of Arlington?
We accept most insurance, personal and business checks, all major credit cards, and can also make individual payment arrangements.

How will I know if I or a loved one has a “real” problem?
Although there are specific signs and symptoms to identify mental health and chemical dependency problems, each situation is different. We suggest you speak with a professional to discuss your concerns.

Remember to take all suicidal comments or actions seriously. If you are concerned about the possibility of suicide, please contact The Excel Center of Arlington or Millwood Hospital immediately, or go to the nearest emergency room. In the event of any medical emergency, call 911 or go directly to a hospital emergency room.

When should I call The Excel Center of Arlington?
If you think that you or a loved one needs help with a mental health or chemical dependency problem, call us today: (817) 404-2207.



Physicians are on the medical staff of Millwood Hospital, but, with limited exceptions, are independent practitioners who are not employees or agents of Millwood Hospital. The facility shall not be liable for actions or treatments provided by physicians.

Model representations of real patients are shown. Actual patients cannot be divulged due to HIPAA regulations.